SHIPPING POLICY

Shipping Details We value your business and want to make sure you have a smooth and transparent experience when it comes to shipping your precious items. Please take a moment to review our Shipping Policy below.

 


General Shipping Information: We make every effort to process and ship orders as quickly as possible. Once your order has been confirmed and payment has been received, our team will begin preparing your artwork for shipping. Please note that all shipping times listed below are approximate and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.

 

 

Shipping times:


 

 

1. oil on canvas artwork: for customers outside the United States who have purchased "oil on canvas" artwork, expect a shipping time of approximately 4 weeks. Rest assured that we prioritize the safety and integrity of your purchase during transit.

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2. "Oil Paintings on Paper" For customers outside the United States who have purchased "oil paintings on paper" expect a shipping time of approximately 2 weeks. While we strive to handle these items with the same care, the packaging requirements are generally less complex than for oil on canvas artwork. Therefore, the shipping process for these items usually takes less time.

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3. Shipping within the United States: U.S. customers can expect their orders to arrive approximately 1 week earlier than the estimated shipping times mentioned above. This means that for "oil on canvas" artwork, shipping may take about 3 weeks, while "oil paintings on paper" may arrive in approximately 1 week.

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Order tracking:
We understand the importance of being able to track your order and monitor its progress. Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. This will allow you to stay informed about the whereabouts of your artwork throughout the shipping process.

 

 

Shipping Methods: We use reliable and reputable carriers to ensure safe and timely delivery of your artwork. The specific shipping method for your order will be determined based on factors such as your location, the size and weight of the items, and the availability of shipping service.

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International Customs and Duties: Please note that international orders may be subject to customs duties, taxes and fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on your country's specific customs regulations. We recommend that you familiarize yourself with the customs policies applicable to your location to avoid unexpected costs or delays.

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Order Consolidation: If you have placed multiple orders in a short period of time, we will do our best to consolidate and ship them together whenever possible. This helps to optimize the shipping process and minimize possible delays or inconveniences.
We appreciate your understanding and cooperation with our Shipping Policy. If you have any further questions or concerns about shipping, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your artwork arrives in perfect condition and in a timely manner.

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Note: This Shipping Policy is subject to change without notice. Please refer to the latest version available on our website for the most up-to-date information.