RETURN AND REFUND POLICY
Returns:
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer a refund.
To be eligible for a return, your item must be in the same condition in which you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Upon receipt and inspection of your return, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or denial of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Late or Missing Refunds (if applicable)
If you have not yet received a refund, first double-check your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, contact us at yoanalbarte@gmail.com.
Shipping
To return your product, you will need to send an email to: yoanalbarte@gmail.com
You will be responsible for paying your own shipping costs to return your item. Shipping charges are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, the time it may take for the exchanged product to arrive may vary.
If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.